#Files in the config/locales directory are used for internationalization
#and are automatically loaded by Rails. If you want to use locales other
#than English, add the necessary files in this directory.
#To use the locales, use `I18n.t`:
#I18n.t 'hello'
#In views, this is aliased to just `t`:
#<%= t('hello') %>
#To use a different locale, set it with `I18n.locale`:
#I18n.locale = :es
#This would use the information in config/locales/es.yml.
#The following keys must be escaped otherwise they will not be retrieved by
#the default I18n backend:
#true, false, on, off, yes, no
#Instead, surround them with single quotes.
#en:
#'true': 'foo'
#To learn more, please read the Rails Internationalization guide
#available at https://guides.rubyonrails.org/i18n.html.
sq:
  hello: 'Hello world'
  inbox:
    reauthorization:
      success: 'Kanali u riautorizua me sukses'
      not_required: 'Riautorizimi nuk kërkohet për këtë kuti hyrëse'
      invalid_channel: 'Lloj i pavlefshëm kanali për riautorizim'
  auth:
    saml:
      invalid_email: 'Please enter a valid email address'
      authentication_failed: 'Authentication failed. Please check your credentials and try again.'
  messages:
    reset_password_success: Woot! Request for password reset is successful. Check your mail for instructions.
    reset_password_failure: Uh ho! We could not find any user with the specified email.
    reset_password_saml_user: This account uses SAML authentication. Password reset is not available. Please contact your administrator.
    login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
    saml_not_available: SAML authentication is not available in this installation.
    inbox_deletetion_response: Your inbox deletion request will be processed in some time.
  errors:
    validations:
      presence: must not be blank
    webhook:
      invalid: Invalid events
    signup:
      disposable_email: We do not allow disposable emails
      blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
      invalid_email: You have entered an invalid email
      email_already_exists: 'You have already signed up for an account with %{email}'
      invalid_params: 'Invalid, please check the signup paramters and try again'
      failed: Signup failed
    assignment_policy:
      not_found: Nuk u gjet politika e caktimit
    attachments:
      invalid: Invalid attachment
    saml:
      feature_not_enabled: SAML feature not enabled for this account
      sso_not_enabled: SAML SSO is not enabled for this installation
    data_import:
      data_type:
        invalid: Invalid data type
    contacts:
      import:
        failed: File is blank
      export:
        success: We will notify you once contacts export file is ready to view.
      email:
        invalid: Invalid email
      phone_number:
        invalid: should be in e164 format
    companies:
      domain:
        invalid: must be a valid domain name
      search:
        query_missing: Specify search string with parameter q
    messages:
      search:
        time_range_limit_exceeded: 'Search is limited to the last %{days} days'
    categories:
      locale:
        unique: should be unique in the category and portal
    dyte:
      invalid_message_type: 'Invalid message type. Action not permitted'
    slack:
      invalid_channel_id: 'Invalid slack channel. Please try again'
    whatsapp:
      token_exchange_failed: 'Dështoi shkëmbimi i kodit për tokenin e aksesit. Ju lutemi, provoni përsëri.'
      invalid_token_permissions: 'Tokeni i aksesit nuk ka lejet e nevojshme për WhatsApp.'
      phone_info_fetch_failed: 'Dështoi marrja e informacionit të numrit të telefonit. Ju lutemi, provoni përsëri.'
      phone_number_already_exists: 'Channel already exists for this phone number: %{phone_number}, please contact support if the error persists'
      reauthorization:
        generic: 'Dështoi riautorizimi i WhatsApp-it. Ju lutemi, provoni përsëri.'
        not_supported: 'Riautorizimi nuk mbështetet për këtë lloj kanali të WhatsApp-it.'
    inboxes:
      imap:
        socket_error: Please check the network connection, IMAP address and try again.
        no_response_error: Please check the IMAP credentials and try again.
        host_unreachable_error: Host unreachable, Please check the IMAP address, IMAP port and try again.
        connection_timed_out_error: Connection timed out for %{address}:%{port}
        connection_closed_error: Connection closed.
      validations:
        name: should not start or end with symbols, and it should not have < > / \ @ characters.
    custom_filters:
      number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 1000.
      invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
    custom_attribute_definition:
      key_conflict: The provided key is not allowed as it might conflict with default attributes.
    mfa:
      already_enabled: MFA is already enabled
      not_enabled: MFA is not enabled
      invalid_code: Invalid verification code
      invalid_backup_code: Invalid backup code
      invalid_token: Invalid or expired MFA token
      invalid_credentials: Invalid credentials or verification code
      feature_unavailable: MFA feature is not available. Please configure encryption keys.
    topup:
      credits_required: Credits amount is required
      invalid_credits: Invalid credits amount
      invalid_option: Invalid topup option
      plan_not_eligible: Top-ups are only available for paid plans. Please upgrade your plan first.
      stripe_customer_not_configured: Stripe customer not configured
      no_payment_method: No payment methods found. Please add a payment method before making a purchase.
  profile:
    mfa:
      enabled: MFA enabled successfully
      disabled: MFA disabled successfully
    account_saml_settings:
      invalid_certificate: must be a valid X.509 certificate in PEM format
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
    agent_csv:
      agent_name: Agent name
      conversations_count: Assigned conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Resolution Count
      avg_customer_waiting_time: Avg customer waiting time
    inbox_csv:
      inbox_name: Inbox name
      inbox_type: Inbox type
      conversations_count: No. of conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
    label_csv:
      label_title: Label
      conversations_count: No. of conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      avg_reply_time: Koha mesatare e përgjigjes
      resolution_count: Resolution Count
    team_csv:
      team_name: Team name
      conversations_count: Conversations count
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Resolution Count
      avg_customer_waiting_time: Avg customer waiting time
    conversation_traffic_csv:
      timezone: Timezone
    sla_csv:
      conversation_id: Conversation ID
      sla_policy_breached: SLA Policy
      assignee: Assignee
      team: Team
      inbox: Inbox
      labels: Labels
      conversation_link: Link to the Conversation
      breached_events: Breached Events
    default_group_by: day
    csat:
      headers:
        contact_name: Contact Name
        contact_email_address: Contact Email Address
        contact_phone_number: Contact Phone Number
        link_to_the_conversation: Link to the conversation
        agent_name: Agent Name
        rating: Rating
        feedback: Feedback Comment
        recorded_at: Recorded date
  notifications:
    notification_title:
      conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
      conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
      assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
      conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
      sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
      sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
      sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
    attachment: 'Attachment'
    no_content: 'No content'
  conversations:
    captain:
      handoff: 'Po transferohet te një agjent tjetër për ndihmë të mëtejshme.'
    messages:
      instagram_story_content: '%{story_sender} mentioned you in the story: '
      instagram_deleted_story_content: This story is no longer available.
      instagram_shared_story_content: 'Shared story'
      instagram_shared_post_content: 'Shared post'
      deleted: This message was deleted
      whatsapp:
        list_button_label: 'Zgjidhni një element'
      delivery_status:
        error_code: 'Error code: %{error_code}'
    activity:
      captain:
        resolved: 'Biseda u shënua si e zgjidhur nga %{user_name} për shkak të mungesës së aktivitetit'
        open: 'Biseda u shënua si e hapur nga %{user_name}'
      agent_bot:
        error_moved_to_open: 'Conversation was marked open by system due to an error with the agent bot.'
      status:
        resolved: 'Conversation was marked resolved by %{user_name}'
        contact_resolved: 'Conversation was resolved by %{contact_name}'
        open: 'Conversation was reopened by %{user_name}'
        pending: 'Conversation was marked as pending by %{user_name}'
        snoozed: 'Conversation was snoozed by %{user_name}'
        auto_resolved_days: 'Conversation was marked resolved by system due to %{count} days of inactivity'
        auto_resolved_hours: 'Biseda u shënua si e zgjidhur nga sistemi për %{count} orë pa aktivitet'
        auto_resolved_minutes: 'Biseda u shënua si e zgjidhur nga sistemi për %{count} minuta pa aktivitet'
        system_auto_open: System reopened the conversation due to a new incoming message.
      priority:
        added: '%{user_name} set the priority to %{new_priority}'
        updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
        removed: '%{user_name} removed the priority'
      assignee:
        self_assigned: '%{user_name} self-assigned this conversation'
        assigned: 'Assigned to %{assignee_name} by %{user_name}'
        removed: 'Conversation unassigned by %{user_name}'
      team:
        assigned: 'Assigned to %{team_name} by %{user_name}'
        assigned_with_assignee: 'Assigned to %{assignee_name} via %{team_name} by %{user_name}'
        removed: 'Unassigned from %{team_name} by %{user_name}'
      labels:
        added: '%{user_name} added %{labels}'
        removed: '%{user_name} removed %{labels}'
      sla:
        added: '%{user_name} added SLA policy %{sla_name}'
        removed: '%{user_name} removed SLA policy %{sla_name}'
      linear:
        issue_created: 'Çështja në Linear %{issue_id} u krijua nga %{user_name}'
        issue_linked: 'Çështja në Linear %{issue_id} u lidh nga %{user_name}'
        issue_unlinked: 'Çështja në Linear %{issue_id} u shkëput nga %{user_name}'
      csat:
        not_sent_due_to_messaging_window: 'Anketa CSAT nuk u dërgua për shkak të kufizimeve për mesazhet dalëse'
      auto_resolve:
        not_sent_due_to_messaging_window: 'Mesazhi i zgjidhjes automatike nuk u dërgua për shkak të kufizimeve për mesazhet dalëse'
      muted: '%{user_name} has muted the conversation'
      unmuted: '%{user_name} has unmuted the conversation'
      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
    templates:
      greeting_message_body: '%{account_name} typically replies in a few hours.'
      ways_to_reach_you_message_body: 'Give the team a way to reach you.'
      email_input_box_message_body: 'Get notified by email'
      csat_input_message_body: 'Please rate the conversation'
    reply:
      email:
        header:
          notifications: 'Notifications'
          from_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
          reply_with_name: '%{assignee_name} from %{inbox_name} <reply+%{reply_email}>'
          friendly_name: '%{sender_name} from %{business_name} <%{from_email}>'
          professional_name: '%{business_name} <%{from_email}>'
      channel_email:
        header:
          reply_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
          reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
      email_subject: 'New messages on this conversation'
      transcript_subject: 'Conversation Transcript'
    survey:
      response: 'Please rate this conversation, %{link}'
  contacts:
    online:
      delete: '%{contact_name} is Online, please try again later'
  integration_apps:
    #Note: webhooks and dashboard_apps don't need short_description as they use different modal components
    dashboard_apps:
      name: 'Dashboard Apps'
      description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
    dyte:
      name: 'Dyte'
      short_description: 'Filloni thirrje video/zanore me klientët drejtpërdrejt nga Chatwoot.'
      description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
      meeting_name: '%{agent_name} has started a meeting'
    slack:
      name: 'Slack'
      short_description: 'Merrni njoftime dhe përgjigjuni bisedave drejtpërdrejt në Slack.'
      description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
    webhooks:
      name: 'Webhooks'
      description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
    dialogflow:
      name: 'Dialogflow'
      short_description: 'Ndërtoni chatbot-e për të trajtuar kërkesat fillestare para se t''i transferoni te agjentët.'
      description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
    google_translate:
      name: 'Google Translate'
      short_description: 'Përktheni automatikisht mesazhet e klientëve për agjentët.'
      description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
    openai:
      name: 'OpenAI'
      short_description: 'Sugjerime përgjigjesh të mundësuara nga AI, përmbledhje dhe përmirësim mesazhesh.'
      description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
    linear:
      name: 'Linear'
      short_description: 'Krijoni dhe lidhni çështje në Linear drejtpërdrejt nga bisedat.'
      description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
    notion:
      name: 'Notion'
      short_description: 'Integroni bazat e të dhënave, dokumentet dhe faqet drejtpërdrejt me Captain.'
      description: 'Lidheni hapësirën tuaj të punës në Notion për t''i mundësuar Captain-it të hyjë dhe të gjenerojë përgjigje inteligjente duke përdorur përmbajtjen nga bazat tuaja të të dhënave, dokumentet dhe faqet, për të ofruar mbështetje ndaj klientit me më shumë kontekst.'
    shopify:
      name: 'Shopify'
      short_description: 'Hyni te detajet e porosisë dhe te të dhënat e klientëve nga dyqani juaj Shopify.'
      description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
    leadsquared:
      name: 'LeadSquared'
      short_description: 'Sinkronizoni kontaktet dhe bisedat tuaja me LeadSquared CRM.'
      description: 'Sinkronizoni kontaktet dhe bisedat tuaja me LeadSquared CRM. Ky integrim krijon automatikisht lead-e në LeadSquared kur shtohen kontakte të reja dhe regjistron aktivitetin e bisedave për t''i ofruar ekipit tuaj të shitjeve kontekst të plotë.'
  captain:
    copilot_message_required: Message is required
    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
    copilot:
      using_tool: 'Duke përdorur mjetin %{function_name}'
      completed_tool_call: 'Thirrja e mjetit %{function_name} u përfundua'
      invalid_tool_call: 'Thirrje e pavlefshme e mjetit'
      tool_not_available: 'Mjeti nuk është i disponueshëm'
    documents:
      limit_exceeded: 'Document limit exceeded'
      pdf_format_error: 'must be a PDF file'
      pdf_size_error: 'must be less than 10MB'
      pdf_upload_failed: 'Failed to upload PDF to OpenAI'
      pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
      pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
      pdf_processing_success: 'Successfully processed PDF document %{document_id}'
      faq_generation_complete: 'FAQ generation complete. Total FAQs created: %{count}'
      using_paginated_faq: 'Using paginated FAQ generation for document %{document_id}'
      using_standard_faq: 'Using standard FAQ generation for document %{document_id}'
      response_creation_error: 'Error in creating response document: %{error}'
      missing_openai_file_id: 'Document must have openai_file_id for paginated processing'
      openai_api_error: 'OpenAI API Error: %{error}'
      starting_paginated_faq: 'Starting paginated FAQ generation (%{pages_per_chunk} pages per chunk)'
      stopping_faq_generation: 'Stopping processing. Reason: %{reason}'
      paginated_faq_complete: 'Paginated generation complete. Total FAQs: %{total_faqs}, Pages processed: %{pages_processed}'
      processing_pages: 'Processing pages %{start}-%{end} (iteration %{iteration})'
      chunk_generated: 'Chunk generated %{chunk_faqs} FAQs. Total so far: %{total_faqs}'
      page_processing_error: 'Error processing pages %{start}-%{end}: %{error}'
    custom_tool:
      slug_generation_failed: 'Unable to generate unique slug after 5 attempts'
  public_portal:
    search:
      search_placeholder: Search for article by title or body...
      empty_placeholder: No results found.
      loading_placeholder: Searching...
      results_title: Search results
    toc_header: 'On this page'
    hero:
      sub_title: Search for the articles here or browse the categories below.
    common:
      home: Home
      last_updated_on: Last updated on %{last_updated_on}
      view_all_articles: View all
      article: article
      articles: articles
      author: author
      authors: authors
      other: other
      others: others
      by: By
      no_articles: There are no articles here
    footer:
      made_with: Made with
    header:
      go_to_homepage: Website
      visit_website: Vizitoni faqen e internetit
      appearance:
        system: System
        light: Light
        dark: Dark
      featured_articles: Featured Articles
      uncategorized: Uncategorized
    404:
      title: Page not found
      description: We couldn't find the page you were looking for.
      back_to_home: Go to home page
  slack_unfurl:
    fields:
      name: Name
      email: Email
      phone_number: Phone
      company_name: Company
      inbox_name: Inbox
      inbox_type: Inbox Type
    button: Open conversation
  time_units:
    days:
      one: '%{count} day'
      other: '%{count} days'
    hours:
      one: '%{count} hour'
      other: '%{count} hours'
    minutes:
      one: '%{count} minute'
      other: '%{count} minutes'
    seconds:
      one: '%{count} second'
      other: '%{count} seconds'
  automation:
    system_name: 'Sistemi i Automatizimit'
  crm:
    no_message: 'Nuk ka mesazhe në bisedë'
    attachment: '[Bashkëngjitje: %{type}]'
    no_content: '[No content]'
    created_activity: |
      Bisedë e re e nisur në %{brand_name}

      Kanal: %{channel_info}
      Krijuar: %{formatted_creation_time}
      ID e bisedës: %{display_id}
      Shiko në %{brand_name}: %{url}
    transcript_activity: |
      Transkript i bisedës nga %{brand_name}

      Kanal: %{channel_info}
      ID e bisedës: %{display_id}
      Shiko në %{brand_name}: %{url}

      Transkript:
      %{format_messages}
  agent_capacity_policy:
    inbox_already_assigned: 'Inbox has already been assigned to this policy'
  portals:
    send_instructions:
      email_required: 'Kërkohet emaili'
      invalid_email_format: 'Format i pavlefshëm i emailit'
      custom_domain_not_configured: 'Domeni i personalizuar nuk është konfiguruar'
      instructions_sent_successfully: 'Udhëzimet u dërguan me sukses'
      subject: 'Përfundoni konfigurimin e %{custom_domain}'
    ssl_status:
      custom_domain_not_configured: 'Domeni i personalizuar nuk është konfiguruar'
