#Files in the config/locales directory are used for internationalization
#and are automatically loaded by Rails. If you want to use locales other
#than English, add the necessary files in this directory.
#To use the locales, use `I18n.t`:
#I18n.t 'hello'
#In views, this is aliased to just `t`:
#<%= t('hello') %>
#To use a different locale, set it with `I18n.locale`:
#I18n.locale = :es
#This would use the information in config/locales/es.yml.
#The following keys must be escaped otherwise they will not be retrieved by
#the default I18n backend:
#true, false, on, off, yes, no
#Instead, surround them with single quotes.
#en:
#'true': 'foo'
#To learn more, please read the Rails Internationalization guide
#available at https://guides.rubyonrails.org/i18n.html.
nl:
  hello: 'Hallo wereld'
  inbox:
    reauthorization:
      success: 'Channel reauthorized successfully'
      not_required: 'Reauthorization is not required for this inbox'
      invalid_channel: 'Invalid channel type for reauthorization'
  auth:
    saml:
      invalid_email: 'Voer een geldig e-mailadres in'
      authentication_failed: 'Authentication failed. Please check your credentials and try again.'
  messages:
    reset_password_success: Woot! Verzoek om wachtwoord te resetten is gelukt. Controleer je e-mail voor instructies.
    reset_password_failure: Oh ho! We konden geen gebruiker vinden met het opgegeven e-mailadres.
    reset_password_saml_user: This account uses SAML authentication. Password reset is not available. Please contact your administrator.
    login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
    saml_not_available: SAML authentication is not available in this installation.
    inbox_deletetion_response: Uw verzoek tot verwijdering binnen de inbox zal binnen enige tijd worden verwerkt.
  errors:
    validations:
      presence: mag niet leeg zijn
    webhook:
      invalid: Ongeldige gebeurtenissen
    signup:
      disposable_email: Wij staan geen verwijderbare e-mails toe
      blocked_domain: Dit domein is niet toegestaan. Als u denkt dat dit een vergissing is, neem dan contact op met de klantenservice.
      invalid_email: Je hebt een ongeldig e-mailadres ingevoerd
      email_already_exists: 'Je hebt je al aangemeld voor een account bij %{email}'
      invalid_params: 'Ongeldig zijn, controleer de aanmeldingsparameters en probeer het opnieuw'
      failed: Aanmelden mislukt
    assignment_policy:
      not_found: Assignment policy not found
    attachments:
      invalid: Invalid attachment
    saml:
      feature_not_enabled: SAML feature not enabled for this account
      sso_not_enabled: SAML SSO is not enabled for this installation
    data_import:
      data_type:
        invalid: Ongeldig datatype
    contacts:
      import:
        failed: Bestand is leeg
      export:
        success: We will notify you once contacts export file is ready to view.
      email:
        invalid: Ongeldig email
      phone_number:
        invalid: moet in e164-formaat zijn
    companies:
      domain:
        invalid: must be a valid domain name
      search:
        query_missing: Specify search string with parameter q
    messages:
      search:
        time_range_limit_exceeded: 'Search is limited to the last %{days} days'
    categories:
      locale:
        unique: moet uniek zijn in de categorie en portal
    dyte:
      invalid_message_type: 'Invalid message type. Action not permitted'
    slack:
      invalid_channel_id: 'Invalid slack channel. Please try again'
    whatsapp:
      token_exchange_failed: 'Failed to exchange code for access token. Please try again.'
      invalid_token_permissions: 'The access token does not have the required permissions for WhatsApp.'
      phone_info_fetch_failed: 'Failed to fetch phone number information. Please try again.'
      phone_number_already_exists: 'Channel already exists for this phone number: %{phone_number}, please contact support if the error persists'
      reauthorization:
        generic: 'Failed to reauthorize WhatsApp. Please try again.'
        not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
    inboxes:
      imap:
        socket_error: Controleer de netwerkverbinding, IMAP-adres en probeer het opnieuw.
        no_response_error: Controleer de IMAP-gegevens en probeer het opnieuw.
        host_unreachable_error: Host onbereikbaar, controleer het IMAP-adres, IMAP-poort en probeer het opnieuw.
        connection_timed_out_error: Verbinding time-out voor %{address}:%{port}
        connection_closed_error: Verbinding verbroken.
      validations:
        name: mag niet beginnen of eindigen met symbolen, en mag geen < > / \ @ karakters hebben.
    custom_filters:
      number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 1000.
      invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
    custom_attribute_definition:
      key_conflict: The provided key is not allowed as it might conflict with default attributes.
    mfa:
      already_enabled: MFA is already enabled
      not_enabled: MFA is not enabled
      invalid_code: Invalid verification code
      invalid_backup_code: Invalid backup code
      invalid_token: Invalid or expired MFA token
      invalid_credentials: Invalid credentials or verification code
      feature_unavailable: MFA feature is not available. Please configure encryption keys.
    topup:
      credits_required: Credits amount is required
      invalid_credits: Invalid credits amount
      invalid_option: Invalid topup option
      plan_not_eligible: Top-ups are only available for paid plans. Please upgrade your plan first.
      stripe_customer_not_configured: Stripe customer not configured
      no_payment_method: No payment methods found. Please add a payment method before making a purchase.
  profile:
    mfa:
      enabled: MFA enabled successfully
      disabled: MFA disabled successfully
    account_saml_settings:
      invalid_certificate: must be a valid X.509 certificate in PEM format
  reports:
    period: Rapportering van %{since} tot %{until}
    utc_warning: The report generated is in UTC timezone
    agent_csv:
      agent_name: Agent naam
      conversations_count: Assigned conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Aantal Resoluties
      avg_customer_waiting_time: Avg customer waiting time
    inbox_csv:
      inbox_name: Naam postvak
      inbox_type: Inbox type
      conversations_count: Aantal conversaties
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
    label_csv:
      label_title: Label
      conversations_count: Aantal conversaties
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      avg_reply_time: Avg reply time
      resolution_count: Aantal Resoluties
    team_csv:
      team_name: Team Naam
      conversations_count: Aantal gesprekken
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Aantal Resoluties
      avg_customer_waiting_time: Avg customer waiting time
    conversation_traffic_csv:
      timezone: Timezone
    sla_csv:
      conversation_id: Conversation ID
      sla_policy_breached: SLA Policy
      assignee: Assignee
      team: Team
      inbox: Postvak In
      labels: Labelen
      conversation_link: Link to the Conversation
      breached_events: Breached Events
    default_group_by: dag
    csat:
      headers:
        contact_name: Contact Naam
        contact_email_address: Contact e-mailadres
        contact_phone_number: Contactpersoon telefoonnummer
        link_to_the_conversation: Link naar gesprek
        agent_name: Naam medewerker
        rating: Beoordeling
        feedback: Feedback Opmerking
        recorded_at: Datum opgenomen
  notifications:
    notification_title:
      conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
      conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
      assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
      conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
      sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
      sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
      sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
    attachment: 'Attachment'
    no_content: 'No content'
  conversations:
    captain:
      handoff: 'Transferring to another agent for further assistance.'
    messages:
      instagram_story_content: '%{story_sender} heeft je genoemd in het verhaal: '
      instagram_deleted_story_content: Dit verhaal is niet meer beschikbaar.
      instagram_shared_story_content: 'Shared story'
      instagram_shared_post_content: 'Shared post'
      deleted: Dit bericht werd verwijderd
      whatsapp:
        list_button_label: 'Choose an item'
      delivery_status:
        error_code: 'Error code: %{error_code}'
    activity:
      captain:
        resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
        open: 'Conversation was marked open by %{user_name}'
      agent_bot:
        error_moved_to_open: 'Conversation was marked open by system due to an error with the agent bot.'
      status:
        resolved: 'Gesprek werd gemarkeerd door %{user_name}'
        contact_resolved: 'Gesprek werd opgelost door %{contact_name}'
        open: 'Gesprek werd heropend door %{user_name}'
        pending: 'Gesprek werd gemarkeerd als in afwachting door %{user_name}'
        snoozed: 'Gesprek werd gesluimerd door %{user_name}'
        auto_resolved_days: 'Gesprek werd door systeem gemarkeerd als opgelost na %{count} dagen inactiviteit'
        auto_resolved_hours: 'Conversation was marked resolved by system due to %{count} hours of inactivity'
        auto_resolved_minutes: 'Conversation was marked resolved by system due to %{count} minutes of inactivity'
        system_auto_open: System reopened the conversation due to a new incoming message.
      priority:
        added: '%{user_name} set the priority to %{new_priority}'
        updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
        removed: '%{user_name} removed the priority'
      assignee:
        self_assigned: '%{user_name} heeft dit gesprek aan zichzelf toegewezen'
        assigned: 'Toegewezen aan %{assignee_name} door %{user_name}'
        removed: 'Gesprek niet toegewezen door %{user_name}'
      team:
        assigned: 'Toegewezen aan %{team_name} door %{user_name}'
        assigned_with_assignee: 'Toegewezen aan %{assignee_name} via %{team_name} door %{user_name}'
        removed: 'Unassigned from %{team_name} by %{user_name}'
      labels:
        added: '%{user_name} added %{labels}'
        removed: '%{user_name} removed %{labels}'
      sla:
        added: '%{user_name} added SLA policy %{sla_name}'
        removed: '%{user_name} removed SLA policy %{sla_name}'
      linear:
        issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
        issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
        issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
      csat:
        not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
      auto_resolve:
        not_sent_due_to_messaging_window: 'Auto-resolve message not sent due to outgoing message restrictions'
      muted: '%{user_name} has muted the conversation'
      unmuted: '%{user_name} has unmuted the conversation'
      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
    templates:
      greeting_message_body: '%{account_name} reageert meestal binnen een paar uur.'
      ways_to_reach_you_message_body: 'Geef het team een manier om je te bereiken.'
      email_input_box_message_body: 'Ontvang een melding via e-mail'
      csat_input_message_body: 'Please rate the conversation'
    reply:
      email:
        header:
          notifications: 'Notifications'
          from_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
          reply_with_name: '%{assignee_name} from %{inbox_name} <reply+%{reply_email}>'
          friendly_name: '%{sender_name} from %{business_name} <%{from_email}>'
          professional_name: '%{business_name} <%{from_email}>'
      channel_email:
        header:
          reply_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
          reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
      email_subject: 'New messages on this conversation'
      transcript_subject: 'Conversation Transcript'
    survey:
      response: 'Beoordeel het gesprek, %{link}'
  contacts:
    online:
      delete: '%{contact_name} is Online, please try again later'
  integration_apps:
    #Note: webhooks and dashboard_apps don't need short_description as they use different modal components
    dashboard_apps:
      name: 'Dashboard apps'
      description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
    dyte:
      name: 'Dyte'
      short_description: 'Start video/voice calls with customers directly from Chatwoot.'
      description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
      meeting_name: '%{agent_name} has started a meeting'
    slack:
      name: 'Slack'
      short_description: 'Receive notifications and respond to conversations directly in Slack.'
      description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
    webhooks:
      name: 'Webhooks'
      description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
    dialogflow:
      name: 'Dialogflow'
      short_description: 'Build chatbots to handle initial queries before transferring to agents.'
      description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
    google_translate:
      name: 'Google Translate'
      short_description: 'Automatically translate customer messages for agents.'
      description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
    openai:
      name: 'OpenAI'
      short_description: 'AI-powered reply suggestions, summarization, and message enhancement.'
      description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
    linear:
      name: 'Linear'
      short_description: 'Create and link Linear issues directly from conversations.'
      description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
    notion:
      name: 'Notion'
      short_description: 'Integrate databases, documents and pages directly with Captain.'
      description: 'Connect your Notion workspace to enable Captain to access and generate intelligent responses using content from your databases, documents, and pages to provide more contextual customer support.'
    shopify:
      name: 'Shopify'
      short_description: 'Access order details and customer data from your Shopify store.'
      description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
    leadsquared:
      name: 'LeadSquared'
      short_description: 'Sync your contacts and conversations with LeadSquared CRM.'
      description: 'Sync your contacts and conversations with LeadSquared CRM. This integration automatically creates leads in LeadSquared when new contacts are added, and logs conversation activity to provide your sales team with complete context.'
  captain:
    copilot_message_required: Bericht is vereist
    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
    copilot:
      using_tool: 'Using tool %{function_name}'
      completed_tool_call: 'Completed %{function_name} tool call'
      invalid_tool_call: 'Invalid tool call'
      tool_not_available: 'Tool not available'
    documents:
      limit_exceeded: 'Document limit exceeded'
      pdf_format_error: 'must be a PDF file'
      pdf_size_error: 'must be less than 10MB'
      pdf_upload_failed: 'Failed to upload PDF to OpenAI'
      pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
      pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
      pdf_processing_success: 'Successfully processed PDF document %{document_id}'
      faq_generation_complete: 'FAQ generation complete. Total FAQs created: %{count}'
      using_paginated_faq: 'Using paginated FAQ generation for document %{document_id}'
      using_standard_faq: 'Using standard FAQ generation for document %{document_id}'
      response_creation_error: 'Error in creating response document: %{error}'
      missing_openai_file_id: 'Document must have openai_file_id for paginated processing'
      openai_api_error: 'OpenAI API Error: %{error}'
      starting_paginated_faq: 'Starting paginated FAQ generation (%{pages_per_chunk} pages per chunk)'
      stopping_faq_generation: 'Stopping processing. Reason: %{reason}'
      paginated_faq_complete: 'Paginated generation complete. Total FAQs: %{total_faqs}, Pages processed: %{pages_processed}'
      processing_pages: 'Processing pages %{start}-%{end} (iteration %{iteration})'
      chunk_generated: 'Chunk generated %{chunk_faqs} FAQs. Total so far: %{total_faqs}'
      page_processing_error: 'Error processing pages %{start}-%{end}: %{error}'
    custom_tool:
      slug_generation_failed: 'Unable to generate unique slug after 5 attempts'
  public_portal:
    search:
      search_placeholder: Search for article by title or body...
      empty_placeholder: Geen resultaten gevonden.
      loading_placeholder: Zoeken...
      results_title: Zoekresultaten
    toc_header: 'Op deze pagina'
    hero:
      sub_title: Zoek hier naar de artikelen of blader door de onderstaande categorieën.
    common:
      home: Startpagina
      last_updated_on: Laatst geüpdatet op %{last_updated_on}
      view_all_articles: Alles weergeven
      article: artikel
      articles: articles
      author: author
      authors: authors
      other: other
      others: others
      by: By
      no_articles: There are no articles here
    footer:
      made_with: Mogelijk gemaakt door
    header:
      go_to_homepage: Website
      visit_website: Visit website
      appearance:
        system: Systeem
        light: Light
        dark: Dark
      featured_articles: Uitgelichte artikelen
      uncategorized: Uncategorized
    404:
      title: Page not found
      description: We couldn't find the page you were looking for.
      back_to_home: Go to home page
  slack_unfurl:
    fields:
      name: Naam
      email: E-mailadres
      phone_number: Phone
      company_name: Bedrijfsnaam
      inbox_name: Postvak In
      inbox_type: Inbox Type
    button: Open conversation
  time_units:
    days:
      one: '%{count} day'
      other: '%{count} days'
    hours:
      one: '%{count} hour'
      other: '%{count} hours'
    minutes:
      one: '%{count} minute'
      other: '%{count} minutes'
    seconds:
      one: '%{count} second'
      other: '%{count} seconds'
  automation:
    system_name: 'Automation System'
  crm:
    no_message: 'No messages in conversation'
    attachment: '[Attachment: %{type}]'
    no_content: '[No content]'
    created_activity: |
      New conversation started on %{brand_name}

      Channel: %{channel_info}
      Created: %{formatted_creation_time}
      Conversation ID: %{display_id}
      View in %{brand_name}: %{url}
    transcript_activity: |
      Conversation Transcript from %{brand_name}

      Channel: %{channel_info}
      Conversation ID: %{display_id}
      View in %{brand_name}: %{url}

      Transcript:
      %{format_messages}
  agent_capacity_policy:
    inbox_already_assigned: 'Inbox has already been assigned to this policy'
  portals:
    send_instructions:
      email_required: 'E-mail is vereist'
      invalid_email_format: 'Invalid email format'
      custom_domain_not_configured: 'Custom domain is not configured'
      instructions_sent_successfully: 'Instructions sent successfully'
      subject: 'Finish setting up %{custom_domain}'
    ssl_status:
      custom_domain_not_configured: 'Custom domain is not configured'
